Text Box: Disclaimer Text Box: This web site contains general information based on English law. It is not intended to, nor does it, constitute legal advice. If you need legal advice on a specific matter, please contact us. MA Solicitors accepts no liability for the results of any action taken on the basis of information contained on this site. Websites or web pages to which this website is linked are for information purposes only and have not been reviewed by MA Solicitors. MA Solicitors accepts no responsibility for contents of such websites or web pages, nor does it accept responsibility for any losses or penalties incurred as a result of your use of any links or the contents of any website to which this site is linked.   Our Complaints Policy and Procedure   In accordance with our client care responsibilities, we have a complaints procedure and aim to ensure that any complaints are handled promptly, fairly and effectively in accordance with it. In the event of any concerns about our services or our charges, a client is entitled to complain and the client will be advised to whom the complaint may be made. Upon request, we will provide a client with a copy of our complaints procedure   If for any reason we are unable to resolve a problem between us, you may be entitled to use the complaints and redress scheme operated by the Legal Ombudsman. Any client who is not satisfied with the Firm's handling of a complaint may be entitled to ask the Legal Ombudsman of England and Wales to consider the complaint.  A complaint to the Legal Ombudsman must normally be made within six months of the date of the conclusion of the Firm's complaints procedure.  Details on how to contact the Legal Ombudsman and further information on the procedures involved can be found at www.legalombudsman.org.uk.  A client may also be entitled to apply for an assessment of a bill sent by the Firm under Part III of the Solicitors Act 1974. Please note that the Legal Ombudsman may not consider a complaint about a bill if a client has applied to the court for assessment of that bill.  In addition, complaints and redress mechanisms are provided by the Solicitors Regulation Text Box: Copyright © 2008 MA Solicitors. All Rights Reserved.

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Text Box: Home Text Box: About Us Text Box: MA Solicitors 4 Biscot Road Luton LU3 1AT Tel: 01582 431 110 Fax: 01582 727674 Email: info@masolicitors.co.uk Mob: 07939354633 SRA Number: 424 918